4. June 2008 by Rick Abbott.

I just finished reading the book “Beyond Band of Brothers - The War Memoirs of Major Dick Winters”, and wanted to share Dick’s list of ten leadership principles.  I’m a big fan of military stories, and have read the book and have seen the mini-series “Band of Brothers” multiple times.  There are examples of each of these principals throughout the story, but this is the first time I’ve seen them listed in one place.   Everyone can benefit from becoming a better leader, both in your professional and personal lives.

1. Strive to be a leader of character, competence, and courage.
2. Lead from the front.  Say, “Follow Me!” and then lead the way.
3. Stay in top physical shape- physical stamina is the root of mental toughness.
4. Develop your team.  If you know your people, are fair in setting realistic goals and expectations, and lead by example, you will develop teamwork.
5. Delegate responsibility to your subordinates and let them do their jobs.  You can’t do a good job if you don’t have a chance to use your imagination or your creativity.
6. Anticipate problems and prepare to overcome obstacles.  Don’t wait until you get to the top of the ridge and then make up your mind.
7. Remain humble.  Don’t worry about who receives the credit.  Never let power or authority go to your head.
8. take a moment of self-reflection.  Look at yourself in the mirror every night and ask yourself if you did your best.
9. True satisfaction comes from getting the job done.  The key to a successful leader is to earn respect-not because of rank or position, but because you are a leader of character.
10. Hang Tough!-Never, ever, give up.

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4. June 2008 by Rick Abbott.

Corporate Performance Management (CPM) and Business Performance Management (BPM) have gained significant visibility in the past 5 years.  Although there are purists that would argue these are different, I’m lumping them together because from an consumer perspective I don’t think there are appreciable differences.  Dashboards have also gotten a lot of press recently, and often gets lumped into the CPM discussion.  But I see dashboards as an implementation option within a larger CPM initiative.

So what is CPM/BPM?  Essentially, it’s using metrics and KPIs to measure and improve the business.  A successful CPM solution must be driven from the executive ranks down through the business to technology.  It’s DOA if it starts in IT, and has little chance when germinating within a particular business unit such as Finance.  The reason for this is simple: the goal of CPM is to improve the business by taking measurements at various levels (starting at the top), setting thresholds, and managing to exceptions.   Now I don’t necessarily agree with this approach to running a business, particularly if this is presented as the silver bullet.  This approach often fosters a very reactive culture within the business, but coupled with executive direction and sponsorship, and properly defined non-punitive measures, CPM can provide significant visibility into the operations of the organization.

That being said, I can’t stress enough the importance of not driving this from the IT side of the house.  Particularly insidious is the temptation to follow vendor claims of implementing a CPM solution (usually just a tricked out dashboard).  If the executive suite doesn’t buy in and drive this, the technical solution is a moot point.

Posted in Industry Buzzwords, Business Focus | 1 Comment »